Shipping
- Work starts after design and order confirmation.
- Delivery dates are estimates, not guarantees.
- Fragile products are packed with surface protection and rigid support.
- Shipping charge is confirmed after checking the pincode.
Protecting handmade work
Production time, shipping serviceability, and charges are confirmed manually using the product, customization, and delivery pincode.
Care
- Wipe gently with a dry, soft cloth.
- Keep away from water, moisture, harsh sunlight, and chemical cleaners.
- Do not scrub painted surfaces.
- Use ritual sets decoratively unless food-safe coating is explicitly confirmed.
Before dispatch
- Sahayiq shares photos or a short video before packaging.
- Products are packed carefully and sent in the best possible condition.
- Packaging is done with surface protection and rigid support where needed.
No return or refund
- Handmade and customized craft orders are final sale.
- Orders are not eligible for return or refund.
- Sahayiq is not liable for damage caused during transit after dispatch.
- Names, dates, and spellings should be checked before approval.